Dr. Sultan's goal is to make real improvements in the lives of his patients, and he expects his patients to judge him based on the outcomes achieved.

Refund

Customer Returns / Refund Policy

  • Allergy Extracts: There is no return on allergy extracts. These are specifically custom-compounded for each person and are of no use to another person.
  • All other unused and unopened products have a 30 day return for refund policy.
  • All customers can return unused or unopened products for a refund within 30 days (except Allergy Extracts). This refund will go back to the original date of purchase. If items are returned after the 30 day policy no refund will be issued. Original shipping or return shipping is not included. See the REFUNDS section for complete details.

Satisfaction Guarantee/Warranty

  • Supplements have a lifetime Ehacstl.com 100% satisfaction guarantee.
  • This means that you can use these supplements and if you are not 100% satisfied, they can be returned for a store credit. If the product is used within the 30 day return policy or unused and returned after 30 days, you will receive store credit. Original shipping or return shipping is not included. If the product is completely used no store credit will be given. Products returned under this guarantee MUST have at least half of the product remaining in order to be eligible for store credit.
  • Due to the nature of the products, in order to get a full refund (original shipping or return shipping is not included), the product must be returned in its original packaging-if applicable and in new condition within 30 days.

Refund Policy

Restocking Fee:

  • Supplements have a restocking fee if returned. If this is the case when the item is returned within the 30 day return policy you will receive a refund minus the restocking fee. The restocking fee is 20%.
  • For refunds on Ehacstl.com orders, refunds are given in the same way the original order was paid for. For open items or items unopened returned after 30 days the refund will be given in store credit according to our satisfaction guarantee policy.

How Refunds are Issued

  • When paid by credit card – refund will to go credit card in approximately 5-10 business days.
  • When paid by check or money order, refund will go to check within approximately up to 15 business days*.
  • When paid by cash, refund will go by check within approximately up to 15 business days*.

* These are approximate dates and start after your return has been checked in by our fulfillment center.

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